Privacy policy terms of use

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Privacy Policy

Effective Date: 2025

1. Introduction

Welcome to Freckles & Fawn (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Frecklesfawn.com and purchase our digital and physical art prints.

By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide to us directly and automatically when you use our site.

a. Personal Information You Provide:

• Name
• Email address
• Shipping and billing addresses
• Payment information (processed through secure third-party gateways like Stripe or PayPal)
• Purchase history
• Any correspondence you send us (e.g., customer support messages)

b. Automatically Collected Information:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages you visit and time spent on each

3. How We Use Your Information

We use the information we collect to:

• Fulfill and manage your orders (both physical and digital)
• Provide customer support
• Send order updates and promotional emails (if you’ve opted in)
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

• Service providers (e.g., shipping companies, payment processors, email marketing platforms)
• Legal authorities, if required by law or to protect our rights

All third parties we work with are required to respect the confidentiality of your information and to process it in accordance with applicable laws.

5. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. You can manage your cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to certain uses of your data
• Withdraw consent (e.g., unsubscribe from marketing emails)

To exercise any of these rights, please contact us at support@frecklesfawn.com.

8. Security

We implement appropriate security measures to protect your data. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

9. Children’s Privacy

Our services are not directed to children under the age of 13 (or under 16 in the EU). We do not knowingly collect personal data from children. If you believe we have done so, please contact us immediately.

10. Intellectual Property and Copyright

All artworks sold on our website, whether digital or physical, are protected by copyright laws. The copyrights remain with the original artist or Freckles & Fawn. 

Buyers are not granted reproduction rights unless expressly agreed upon in writing. Unauthorized reproduction, resale, or distribution of our artwork is strictly prohibited.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site constitutes your acceptance of any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Freckles&Fawn

support@frecklesfawn.com